shipping policy

Processing & Shipping Information

Processing times vary by product collection and are listed in each the description. While Ashlee’s team is small, they are dedicated to processing and shipping your orders as quickly as possible.

Please be aware that unexpected delays beyond our control may occur. If we encounter any unforeseen issues affecting your order’s processing or shipping time, we will notify you as soon as possible.

For shipping delays or international customs issues, we recommend checking your tracking number or contacting your local post office first. If they are unable to assist, feel free to email us at ashleejamieart@gmail.com, and we will do our best to help from our end.

Additionally, please note that viral exposure on social media may occasionally cause slight delays in processing and dispatch times. We appreciate your patience and support in such cases.